Refund Policy
At T-Box Golf Cltv., we want you to love your purchase. If you are not satisfied with your order, please review our return and exchange guidelines below.
1. Eligibility for Returns
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Items must be returned within 30 days of delivery.
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Products must be unused, unwashed, and in original condition with tags attached.
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Proof of purchase (receipt or order confirmation) is required.
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Final Sale or clearance items cannot be returned or exchanged.
2. Refunds
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Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
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Approved refunds will be issued to your original payment method within 5–10 business days.
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Shipping costs are non-refundable.
3. Exchanges
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Exchanges are available for size or colour, subject to stock availability.
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If the requested item is unavailable, we will issue a refund instead.
4. Damaged or Incorrect Items
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If you receive a defective or incorrect product, please contact us at tboxgolfcltv@gmail.com within 7 days of delivery.
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Please provide photos of the item and packaging to assist with your claim.
5. Return Shipping
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Customers are responsible for return shipping costs, unless the return is due to our error (wrong item shipped or defective product).
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We recommend using a trackable shipping service, as we are not responsible for lost return packages.
6. Contact Information
For return or exchange requests, please contact:
T-Box Golf Cltv. Customer Support
Email: tboxgolfcltv@gmail.com